Terms and Conditions
We accept no responsibility for lost or stolen tickets. For events and tickets that are date sensitive, tickets will not be replaced or exchanged prior to or after the expiration date or event date for any reason. Please note that some orders may require express shipping to ensure a timely and secure delivery.
Our Orlando pickup location and customer service center will be closed on Christmas Day. Although we are open on Saturdays and Sundays, ticket deliveries to hotels are not available on the weekends. All orders placed for a delivery to hotel must be ordered no later than 2pm on that preceding Thursday and scheduled for Friday delivery.
Refunds & Exchanges